Frequently asked questions
Find answers to the most common questions about our fragrances, shipping, and returns.
Most orders are delivered within 2–5 business days.
The longevity of the fragrance depends on factors such as temperature, driving conditions, ventilation settings, and fragrance intensity.
Under normal conditions, CARFUMO fragrances are designed to provide a pleasant scent for up to 4 months.
Please note that during exceptionally hot weather, evaporation naturally increases, which may reduce the fragrance’s lifespan by up to half.
We accept major credit and debit cards through Stripe’s secure payment system.
Yes. In accordance with applicable consumer protection laws, you may return your purchase within 14 days of receiving your order.
You can reach us through our contact form or by emailing the address provided on our website.